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Why Choose Us?
FIRST RATE TEAM
We contract ONLY dedicated pet care professionals and work exclusively with sitters who have practical experience in the field, and view their time with us as part of their career path. We run an extensive screening process on all applicants, requiring shadowing, tests, and background checks. We will never cancel or miss a visit in your absence.
CUSTOM PLANS
We realize that no two homes or two pets are exactly alike, so we offer a wide variety of services to precisely fit your needs: including pet sitting, dog walking, pet taxi, hotel/rental/Airbnb visits, house checks, add-on concierge services, and more. We ask your pet's age, breed, temperament, and can customize your pet's care accordingly. We offer an estimate of all charges before our meet and greet.
TECHNOLOGY
To help our business run as smoothly as possible, we take advantage of all that technology has to offer. We partnered with a company called Time to Pet, an app which allows our clients to keep in real-time contact with us. It is a high-tech scheduling and database system so that NO pet is ever left behind. This portal also provides convenience for our clients to book pet care, view their schedule, and update their billing information and password. Our clients can keep their files up-to-date electronically so nothing falls through the cracks.
PROFESSIONAL
Our clients know that they are trusting their loved ones and homes to an established, experienced, qualified, insured and bonded business. We also pride ourselves on being active members of professional associations such as the National Association of Professional Pet Sitters (NAPPS).
SAFETY
For the safety of our fur clients, our dog walkers require all walks be leashed and all yards be securely fenced in. We inquire about all physical ailments and allergies at our meet and greet. We do not allow the pets in our care to interact with other dogs or people on their walk for safety reasons. Your pet’s safety is our number one priority. We understand that dogs can become reactive, and will avoid escalating tension at all costs.
COMMUNICATION
As pet care providers, we provide our clients with a phenomenal pet care experience. This is done not only with top-notch pet care, but also with spectacular customer service. We understand the value of open communication. We monitor the voice mail, text/TTP chats and email in the case of an emergency. Additionally, our sitters send GPS-tracked timed reports in real-time immediately following each visit.
AFFORDABLE
We understand that owning and caring for a pet is a large investment, so we make our services affordable and competitive. We offer an assortment of services at many different price points to accommodate all pet care budgets. Our prices align with the local and national standard of pet sitting rates.
EDUCATION
Our experience and knowledge allow us to better understand your pet’s needs and how to best interact with them. Elizabeth's Pet Services strongly believes in continual education and constant renewal of industry standards for our sitters. We are always updating our expertise in animal behavior and animal care. We have certifications, specializations, a library of pet care resources, and our finger on the pulse of the pet care industry.
FOLLOW UP
To best serve our clients, it is vital we obtain feedback. For that reason, we always follow up to receive an assessment of your experience with us. We highly encourage our clients to let us know what they loved about the process and what suggestions they may have. Immediately following each and every visit, clients receive a Happiness Report, where they can rate their service and sitter. Elizabeth closely monitors each report and will follow up with the client and the sitter.
The Elizabeth's Pet Services Promise
Many people have a hard time finding a reliable pet sitter, so I built an expert team that keeps in touch with you every step of the way! Once you’re our client, you can trust us to ensure your pets are happy and healthy and having a great time in your home. When you hire Elizabeth's Pet Services, you can have peace of mind that your pets will have that family love with professional care.
Dog Walking
We understand that you're busy, or maybe some other circumstance is not allowing you to walk your dog at the moment. We are here to help!
Industry Leading Online Scheduling
Our online system is a one-stop shop that you will love! You can request visits, fill out your pet and home profile, see GPS logs, view visit time-stamps, pay your bill, and even message your sitter! Give us a call for an invitation. Available across all platforms.
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